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F A B   F I L L I E S

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Terms & Conditions

GENERAL T&Cs:

1: By placing an order you are offering to purchase a product subject to the following terms and conditions. All orders are  subject to availability.

2: Our display of products on our website is an invitation and not an offer to sell those goods to you.

3: When placing an order you consent that all details you provide to us are true and  accurate, that you are an authorised user of your payment method. All prices advertised are subject to such changes.

4: An offer is made when you place the order for your products.

5: Goods are subject to availability. If we are unable to supply the goods, we will inform you of this as soon as possible and offer you an alternative. If you do not wish to avail of the alternative product then a full refund will be given if you have already paid for the goods.

6: Unless we have notified you that we do not accept your order or you have cancelled it, order acceptance and the creation of the contract between you and us will take place at the point the goods you have ordered are dispatched to be delivered to the address you have given us.  It does not take place until that stage, even though we may have debited your account.

7: The contract will be formed at the place of dispatch of the goods.

8: All orders that you place on this website will be subject to acceptance in accordance with clause 6 of these terms and conditions.

9: We do not file details of your order for you to access please print out these terms and conditions for your own record.

 

PAYMENT:

1: Payments can be made with Visa, Mastercard, Laser and Paypal. Fab Fillies uses REALEX PAYMENTS, which is a 100% secure payment gateway for your peace of mind.

2: You will be charged the current price for buying goods from our website at the date you place your order.  All prices are displayed on our website. We reserve the right to amend prices if there is a change in the wholesale cost of the goods or exchange rates fluctuate majorly.

3: Delivery charge will be applied at checkout, please view our delivery rates.

4: We do our best to make sure that prices are correctly shown but very occasionally an error may occur.  If this should happen, we will correct the price and ask you to confirm whether you still wish to purchase the goods at the correct price.  If we are unable to contact you, we will treat the order as cancelled. We will not accept an order if there is a pricing error.

 

DELIVERY:

1: We deliver to the Republic of Ireland, UK and all EU Countries.

2: Orders generally require a signature to acknowledge delivery. The signature of the person accepting delivery at the delivery address will be proof that delivery has been received by you or the person, to whom the order is addressed.  If no one is available to accept the delivery you will receive a card to advise that a delivery has been attempted.

 

GENERAL:

1: All measurements are approximate.

2: The reproduction of colours is as accurate as the photographic and production process will allow.  If you require further information or clarification on the colouring of a product you can email us on sales@fabfillies.com.

3: All matters concerning and incidental to any offer or agreement for the purchase and sale of goods from our website shall be in English and construed and governed according to the laws of the Republic of Ireland and the Irish courts shall have jurisdiction in all such matters.

 

RETURNS:

If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition, with tags attached within 7 days of receipt.  We will issue a full refund (Delivery Excluded) on receipt, or exchange the item if preferred.

Please note:

You have 7 days from receipt of the item to return it to us.

 

The item is your responsibility until it reaches us.  For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

 

The cost of returning the item to us is your responsibility unless the item is faulty or you have received an incorrect order then please email us at sales@fabfillies.com and we will arrange pick up.

 

Please ensure you include order form in package so we can trace your order.

We will process your return within 48hrs of receiving your parcel.

Please allow 14 working days for refund to show on your bank statement

 

Return Address:

Returns

Fab Fillies

Woodview Estate

Killeagh

County Cork

Ireland

 

Order Cancellations 

Under the Ireland / United Kingdom’s Distance Selling Regulations you have the right to cancel your order for any item purchased from fabfillies.com for a full refund. Order cancellations must be made by email to sales@fabfillies.com

Wrong Item Received 

If the item you received is not what you originally ordered, please contact sales@fabfillies.com quoting your order number, your name and address, details of the product and we will arrange pick up of the item and replace it with the correct item.

 THESE TERMS AND CONDITIONS DO NOT IN ANY WAY AFFECT YOUR STATUTORY RIGHTS

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